Shipping policy
🚚 Shipping Policy — Meow Mart
At Meow Mart, we aim to deliver happiness straight to your doorstep as quickly and safely as possible. This Shipping Policy explains how we process, ship, and deliver your orders.
📦 Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
- Orders are not shipped or delivered on weekends or holidays
- If we experience a high volume of orders, processing may take slightly longer
- You will receive a confirmation email once your order has been shipped
🚚 Shipping Time
Estimated delivery times depend on your location:
- Local Orders: 3–7 business days
- International Orders: 7–21 business days
Please note that delivery times may vary due to customs, weather conditions, or courier delays.
💰 Shipping Charges
Shipping costs are calculated at checkout based on your location and order weight.
We may also offer free shipping promotions from time to time—stay tuned!
📍 Order Tracking
Once your order is shipped, you will receive a tracking number via email so you can follow your package in real time.
If you do not receive tracking details within a few days, please contact us.
📦 Lost or Delayed Packages
While we work with trusted delivery partners, delays can occasionally happen.
If your order is significantly delayed or appears lost, please contact our support team and we’ll help resolve the issue as quickly as possible.
❗ Incorrect Address Disclaimer
Please make sure your shipping address is correct before placing an order.
Meow Mart is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
🐾 Questions?
If you have any questions about shipping or your order, feel free to reach out:
📧 Contact us via our support page
💬 We’re always happy to help!
At Meow Mart, we don’t just ship products—we deliver comfort, joy, and care for your furry friends. 🐶🐱✨